Operations Manager - Hospitality
Job Title: Hospitality Operations Manager Location: Maidstone, Kent Salary: £27,000 and £30,000 Job Type: Permanent, Full-Time Working Hours: 40 hours each week Our Client is one of the country's leading heritage visitor attractions welcoming over half a million visitors each year. They have an exciting opportunity for an experienced Operations Manager to join their Hospitality Department. They are a popular venue for clients looking for a high end wedding experience or a five star conference, function or banquet. Over the last four years they have expanded their B&B Accommodation, Holiday Cottages and Glamping across the estate, and will introduce a further historic venue, Battel Hall, later in the year. Their catering is contracted out, but they need to maintain a high quality experience for guests, and monitoring the catering operation will be an important part of this role. About the Role: The role is varied and challenging and to succeed, the person appointed will already operate as a deputy hotel manager or venue operations manager, with experience gained in a five star hotel or top notch, Country House environment. The Candidate: They will need exceptional high standards of appearance and good attention to detail. They will need to have the management skills required to lead the function managers and front of house staff, getting the best out of the team. Strong communication skills are vital as there could be a number of functions running at the same time. They are looking for someone who can see the 'bigger picture' developing the team for future business and supervising the continuous meticulous presentation of the Castle venues and hospitality service to ensure the very highest standards are achieved. This is a permanent position, working flexibly 40 hours each week, although as you will already know from your own experience, supporting a successful event sometimes requires long shifts and out of hours working. The job would require weekend working to ensure the success of the department. Please click the APPLY button to send your CV for this role. Candidates with experience of; Resort Representative, Hospitality Assistant, Customer Service Advisor, Customer Support Assistant, Hotel Receptionist, Long Haul Resort Supervisor, Medium Haul Hospitality Advisor, Tour Guide, Tourism Support Assistant, Retail Assistant, Booking Advisor, Travel Sales Executive, Travel Sales Advisor, Overseas Resort Representative, Travel Consultant, Hotel Guest Service Assistant, Leisure Club Supervisor, Business Manager, Area Hotel Revenue, Manager, Hotel Revenue Manager, Revenue Manager, Regional Revenue Manager may also be considered for this role.