Dover, Kent
10 Aug 2017
07 Sep 2017
Vets4Pets Ruislip
Contract Type
Full Time

Ruislip Vets4Pets

Receptionist - Full Time

Due to expansion, we are looking for an organised and friendly full time receptionist to join our growing Veterinary practice. Ideally you will be focused and able to work diligently and proactively, have a passion for pets and great interpersonal skills for this customer facing 

As a receptionist for our surgery, your duties will include:-

  • Managing appointment bookings and client registration both face to face and by telephone, in a professional and efficient manner using the in-practice database system.

  • Receiving and welcome clients and the patients for appointments, being sensitive to their needs and promoting a professional image at all times.

  • Maintaining and grow product and services knowledge and be able to advise clients and sell these when appropriate.

  • Working with other members of the team to ensure that the reception and other areas of the practice are kept to a high standard of cleanliness and are presentable at all times.

  • Assuming responsibilities for managing patient Health Care Plans, Insurance Claims, record keeping and general administration duties.

Person Specification

The role is part time and 30 hours per week and will include hours of weekend work, on a rota of one in three weekends.

Applicants must be enthusiastic and client focused individuals who can demonstrate an aptitude for multi-tasking in what can be a busy but exciting environment. The successful candidate will possess confidence to answer clients telephone queries, have proficient IT and administration skills, be a clear communicator and share the owner's enthusiasm for providing an efficient, client focused service.

By joining Vets4Pets, you will be part of a team dedicated to providing excellent standards of client and animal care. This is a hands-on role in an established team. Positioned inside the Pets at Home Store within Pegasus Retail Park where there is free parking on site.


As you would expect from the market leader in small animal veterinary care we offer a great package and benefits for everyone including; competitive salary and a full range of exclusive discounts - including 20% off at Pets at Home and more.  If you would like to join our winning team and you share our passion for delivering outstanding pet healthcare and great customer service, then we would love to hear from you.

To apply please visit  if the role is no longer visible, it means the role has been filled.